SHIPPING 

THIRTY7 ships orders using a range of freight companies, the provider selected depends on the delivery address, whether it is metro or regional. However we will always choose the freight provider with the quickest delivery when possible. 

For times and costs please see below.

Orders are processed Monday - Friday between 9 - 5pm AWST and dispatched within 24 hours. 

Australia Delivery

FREE shipping on all orders over $59. (4-8 days)

$8 Flat rate shipping on all orders under $59. (4-8 days)

$20 Flat rate express shipping. (2-4 days)

International Delivery

$40 Flat rate world wide.

OUR MONEY BACK GUARANTEE

We believe in the brands we choose to offer, we take the time to curate a selection of quality global and local brands that deliver results. That's why we stand behind the quality and effectiveness of the products  and therefore we offer a 37-Day Money Back Guarantee, ensuring your complete satisfaction.

How it works:

1. Try our products risk-free: We're confident that you'll love our curated products. Take your time to incorporate our products into your daily routine and witness the remarkable results. We want you to feel the positive difference in your skincare and grooming.

2. Our promise to you: If, for any reason, you're not fully satisfied with your purchase within 37 days, we've got you covered. Simply reach out to our customer support team at concierge@thirty7.com.au and provide your order number.

3. Hassle-free refund process: We believe in making things easy for you. Once we receive your email with the order number, our team will swiftly process your refund. Rest assured, you'll receive a full refund for the returned product. Please note we are unable to refund the cost of shipping. 
   

We want you to feel confident in your purchase, knowing that we're here to support you along your skincare journey.

RETURNS 

You can return your item if it has not been opened or used and in the same condition it was received within 20 days of placing your order. Please contact us for return shipping information. 

If you have any questions please contact us before placing your order.